Browse Equipment
Professionally managed uptime of multi-vendor and multi-beverage platforms
Our capabilities cover the Lifecycle of the Equipment
BUNNserve Offerings
Full service technical support included with all BUNN equipment.
Comprehensive and customizable service packages for BUNN Equipment and most dispensed beverage brands.
Services included
Services included
Plus
BUNN equipment only
BUNNserve PRO services most major Brands
Additional information
- 24/7/365 US Call Center
- Nationwide Network of Field Service Engineers
- Support for BUNN Equipment
Additional information
- Time & materials and subscription models available
- Dedicated online-portal
- Installation, maintenance, national rollouts
- Support for BUNN equipment + most beverage brands
Learn more about BUNNserve services
Virtual Technician is a support tool with real-time connectivity between your Field Service Engineer and our in-house expert technicians. Virtual Technician drastically reduces equipment diagnostic time by literally guiding your servicer by hand.
Here's how it works
- Maintenance or repair scenario arises
- Field Service Engineer identifies complex problem
- Open Virtual Tech on smartphone or tablet device and connect to an expert
- Merged reality technology allows experts to display their hands on your screen, guiding your servicer with precision
- Maintenance or repair task is quickly diagnosed and/or completed, saving both parties money, time, and repeated service visits.
Our expert technicians are available around the clock to assist you, whether it's routine maintenance or a time-sensitive pinch.
- 24/7/365 call center based in Springfield IL
- Priority BUNNserve Pro hotline
- Calls answered with an average speed of 30 seconds or less
- You'll always connect to a BUNN Trained Representative
Our expert technicians are available around the clock to assist you, whether it's routine maintenance or a time-sensitive pinch.
- Logistics management on most equipment brands, not just BUNN
- BUNN Field Service Engineers
- Equipment Installation
- National Rollout Management
- Preventive maintenance, and much more
Service Resources: Service Technician Certification Training | Service provider locator